Customs disclaimer policy
Customs Disclaimer
Please note that international orders may be subject to customs duties, taxes, and clearance fees imposed by the destination country's customs authorities. These charges are beyond our control and are the responsibility of the recipient.
Countries which do not incur customs charges include:
- Australia
- Brazil
- Canada
- Denmark
- France
- Germany
- Ireland
- Italy
- New Zealand
- Norway
- Singapore
- Spain
- Sweden
- United Kingdom
- United States
Please be aware that countries outside of the aforementioned list may incur customs charges. Customs policies vary widely from country to country, and we recommend contacting your local customs office for more information on applicable duties and taxes before placing your order.
Please be advised that customs clearance procedures may cause delays in delivery, and we cannot guarantee specific delivery times for international orders.
In the event that customs duties or taxes are not paid and the package is returned to us, we may deduct any return shipping fees or customs charges incurred from the refund amount. Additionally, we are unable to refund shipping fees for international orders that are refused or returned due to non-payment of customs duties or taxes.
We strive to provide accurate customs documentation for international shipments to facilitate smooth customs clearance. However, we cannot be held responsible for any delays, additional charges, or issues arising from customs clearance procedures.
By placing an international order with us, you acknowledge and accept the potential customs duties, taxes, and clearance fees associated with the importation of goods into your country.